Professional uncertainty and disempowerment responding to ethnic diversity in health care: A qualitative study

Author: Kai, J, Beavan, J, Faull, C, Dodson, L, Gill, P, and Beighton, A

Corporate author: PLOS Medicine

Publication date: November 2007

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While ethnic disparities in health and health care are increasing, evidence on how to enhance quality of care and reduce inequalities remains limited. Despite growth in the scope and application of guidelines on ‘‘cultural competence,’’ remarkably little is known about how practising health professionals experience and perceive their work with patients from diverse ethnic communities. Using cancer care as a clinical context, this study aims to explore this with a range of health professionals to inform interventions to enhance quality of care.