The drivers of black and Asian people’s perceptions of racial discrimination by public services: A qualitative study
Gervais, M., Department for Communities and Local Government, January 2008
This study uses qualitative methods, such as individual in-depth interviews, to examine perceptions of racial discrimination in public services by black and minority ethnic people.  Considering factors such as personal beliefs and level of awareness, the report pinpoints the most influential drivers of perceived racism and considers how these might be used to improve services for black minority ethnic service users.  Although the report covers 8 major areas of public services, Chapter 6 covers the perception of discrimination in doctor’s surgeries in detail.
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The Reaching Out Project: Report on preliminary consultations May - July 2005
Gaudion, A., Maternity Alliance and Medact, June 2006
This report gives a summary of ‘Reaching Out’, a pilot project to improve access to maternity services for highly marginalised black and minority ethnic women.  The project targeted pregnant women and families with young infants to discern their healthcare needs, and improve access to support services, benefits and antenatal and postnatal care.
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The meanings of cancer and perceptions of cancer services among South Asians in Luton, UK
Randhawa, G., and Owens, A., Cancer Research UK, British Journal of Cancer, 91(1), July 2004
This study examines the knowledge, awareness and attitudes of South Asians in Luton towards cancer and cancer services.
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Learning difficulties and ethnicity
Mir, G. Et al, Department of Health, 2001
This report examines the needs of black and minority ethnic people with learning difficulties and of their carers. It also considers the services available to meet those needs, using information obtained from interviews with service providers, user groups, carer organisations and a review of the available pre-existing literature.
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Institute for Public Policy Research (IPPR) - publications
The IPPR website provides access to papers on a variety of social issues, including health, housing, democracy and equality.  The Health and Social Care and Migration and Integration papers are particularly useful.
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King's Fund
The King’s Fund seeks to understand how the health system in England can be improved. Using that insight, it helps to shape policy, transform services and bring about behaviour change. Its work includes research, analysis, leadership development and service improvement. It also offer a wide range of resources to help everyone working in health to share knowledge, learning and ideas.
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