Briefing Paper 18
Effective methods of engaging black and minority ethnic communities within health care settings. March 2010
Evidence shows that poor engagement with black and minority ethnic communities in health care still exists, resulting in unequal access and care. Barriers to effective engagement with black and minority ethnic communities include those of language, communication and culture, as well as a lack of diversity in the health care workforce. A range of methods exists that can be utilised to enhance engagement with black and minority ethnic communities, as shown by the existence of good practice examples from London, Leeds and Bradford.
Author(s): Saima Latif
[Briefing Paper]

Narrow this search further: user_participation;  cultural_competence;  communication;  access_to_care;  best_practice; 

Report on the self reported experience of patients from black and minority ethnic groups
Department of Health and National Statistics, June 2009
This report examines variations in the self-reported views of NHS patients from different ethnic groups.  Using feedback from white respondents as a baseline, the survey examines patient responses to issues such as cleanliness, relationships and communication with doctors and other staff, and information relating to medication.
[Health Resource]

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Disclosure of HIV status: The role of ethnicity among people living with HIV in London
Elford, J., PhD; Fowzia, I., MSc; Bukutu, C., PhD; Anderson, J., MBBS, Journal of Acquired Immune Deficiency Syndromes, 47(4), 1 April 2008
This study examines HIV disclosure among people living with HIV in London, using quantitative methods to discover patterns of disclosure to friends and family amongst different ethnic groups.
[Health Resource]

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Briefing Paper 2
Effective communication with service users. March 2007
Communication between service providers and people from minority ethnic communities has been highlighted as significant in many studies on inequalities in health and social care, with poor levels of communication limiting access to services and on relationships between service users and professionals. This paper argues that communication can be improved in many ways: by providing information about services in a range of languages and formats; by employing staff from minority ethnic communities at all organisational levels to improve cultural competence and by improving communication at the individual, family and instutional level.
Author(s): Ghazala Mir
[Briefing Paper]

Narrow this search further: communication;  user_participation;  BME_employees;  BME_patients;